FAQ

How can I buy lift tickets online?

You can buy your ski passes in 2 different ways:

1. Recharge your existing Keycard - go directly to the lift!

2. If you do not have a Keycard, you will get a free Keytix at the online store when purchasing a lift pass. Pick up your purchase at the ticket machine by showing the QR code which is on the order confirmation sent to your email.

May I buy severeral lift tickes in one transaction?

Yes you can easily buy the ticket for your children, family or friends in one single transaction.
 
We will store your information and connect your various tickets into one single useraccount. Your ticket and associated family and friends can easily be administered. Next time you want to buy a ticket there will be no need register keycard numbers and names.

What about kids?

We have free lift pass for children 0-6 years, where children with helmet and accompanied by parents are free!

Do I need an existing keycard?

You do not need a keycard to buy online. If you don`t have a keycard we will provide you a free Keytix with your Skipass that you can picup at the Vending machine.

Receipt and confirmation?

You will receive a e-mail receipt to the address you used in your purchase

What is the difference between a keycard/keytix and a paperticket?

Keycard and Keytix are toutchless Cards, you dont need to put them in the Gate in order to pass.

Papertickets need to be presented to the Reader in the Gate in order to pass.

Where do i find the chip/keycard number?

The number of your chip/keycard is printed on the plastic card

I forgot my keycard at home

Please go to the ticketoffice and they will help you.

Do I have to choose a specific date?

The skipass you purchased is valid for the period you purchased.

Do I have to go to the ticketoffice first?

No!

If you reloaded a Keycard you cand go directly to the slopes and the Ticketinformation will be loadet at the first trip through the Gate.

If you did not have a Keycard, you'll need to go to the vending machine to pick the Keytix up.

 

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